1SOFTWARELimited · London W12

Something isn’t working.
Tell us what.

IT support covers help with the systems you already use — devices, accounts, email setup, websites and apps. It is separate from new project work. You don’t need to choose a service to send this.

Support form

Is this an emergency line?

No. It is a working-hours support route. For urgent safety or security incidents, contact the relevant provider or authority directly.

Can you support systems you didn’t build?

Often, yes. Describe what you use and we’ll say honestly whether we can help.

What happens after I send?

If the server confirms it accepted your message, you’ll see a reference. That confirms acceptance by the hosting mail system, not that it has reached an inbox, so email us if you hear nothing.